FLA TEAM SHOP RETURN / EXCHANGE POLICY
FLATeamShop.com offers a 30-day return or exchange policy on most items purchased online.
If you wish to return or exchange one or more items from your order, CLICK HERE to fill out the Return/Exchange Form and include it with your return when you ship your return back to us.
All returns MUST BE postmarked within 30 days of the order date and be accompanied with the original packing slip. Any additional shipping charges for returning or exchanging an item will be the responsibility of the customer. Shipping charges are non-refundable.*
*If merchandise was damaged, defective, or there was a shipping error on our part, shipping charges will be refunded. Please send an email to firstname.lastname@example.org. Determining if an item is defective will be at the discretion of FLA Team Shop. All refunds will be credited to the original form of payment.
All returned merchandise must be in its original condition at time of purchase and in original packaging with the original tags still attached to the items.
We recommend using an insured, traceable method when returning unwanted items to ensure a safe delivery. Please allow 5-7 business days from receipt of delivery for the processing of the return.
Items that cannot be returned include:
- Products that have been used, altered, worn, washed, or laundered
- Personalized or customized jerseys
- Drop shipped items
- Clearance / Final sale items / All sale items
- Items removed from their original packaging
- Bathing suits, board shorts, or undergarments
If you would like to exchange an item for a different item online, you should follow the standard return procedure, returning the unwanted item(s), then place a new order on FLATeamShop.com for the replacement item(s).
Please send all returns to the following address:
FLA Team Shop
1 Panther Parkway
Sunrise, FL 33323