FAQ
Once we receive your order information, you will receive a tracking number for your order in 6-8 business days. The USPS tracking number will be emailed to you separately and please check your spam folder. The tracking number will allow you to track your package from our door to yours. Please allow 6-8 days for the shipment scan to update. You can also view the status of your order and tracking number by logging in to your account and viewing your orders.
Authentic Home and Road Custom Jerseys take an additional 14 business days to be customized with authentic lettering. Reverse Retro Custom Jerseys take an additional 50 days. Jerseys are sent to our Official Jersey Decorator, then your selected jersey letter and numbering is cut, decorated, heat sealed, and then shipped out directly to you. We work diligently to get your custom jersey to you. Please note that all personalized items, including jerseys cannot be returned or refunded. All sales are final.
FLA Team Shop currently ships to the U.S. and Canada. All orders ship via USPS. Duties, taxes, and brokerage are the responsibility of the recipient. Orders to Canada could be delayed due to customs.
All orders are processed and shipped Monday-Friday (Excluding Holidays). Most US orders ship from FLA Team Shop within 6-8 business days of placement. Once an order is placed you will receive an order confirmation e-mail. You will receive another e-mail once your order has been packaged for shipment with your tracking number. Please allow 2-3 days for the shipment scan to update. You can also view the status of your order and tracking number by logging in to your account and viewing your orders. Please check your spam folders for e-mails.